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Canyon Self Storage - Kingman

1212 Gordon Dr, Kingman, AZ 86401

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 6 Reviews
4 Stars - 6 Reviews
Don't waste your time
January 2, 2020
When I called, it was difficult to get past the automation and talk with a real person. When I finally did get through, it as a call center. The customer service rep. was courteous and spoke pretty good English, but failed to tell me that the management office (which is not at the storage facility) was closed (it was Dec. 23rd) and would not be opened again until after Christmas. A sign on the closed office door said that interviews for discussing a storage unit rental were by appointment only. At that point, I decided that I had already worked hard enough in my effort to do business with Canyon Self Storage, and that if they can afford to be so particular as to require an appointment of those making inquiries, then they don't need my business anyway.
Reply from Manager on January 6, 2020
Actually it was DEC 24th Christmas eve, We informed you we would be in and out that day to please call us before you arrived but you didn't. We also asked if you would like us to come to you but you didn't want that. We are sorry things didn't work out our system is not perfect but it helps keep our prices down.
October 26, 2019
This storage unit company doe not return phone calls!!! Tells ppl they cannot process the payment and that they will call back., but everything is okay and not to worry. Never calls back and auction stuff off -after saying everything is okay. They also reject payments to pay off and do not call back, instead they auction stuff off.
Reply from Manager on November 18, 2019
Yes be aware, if you don't pay your rent by law we have to auction your contents. So please keep your contact info up to date. its ultimately your responsibility .
Cindy was great!!!!
December 12, 2017
Unit was clean and everything that she described was spot on!!!! Thank you and I will definitely use you in future
December 1, 2016
September 28, 2015
I used the 2nd month free coupon and have been satisfied with my storage units.
April 1, 2015
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